Processing time
Orders are typically processed within 1–5 business days, depending on the product and any customizations.
Estimated delivery times (Standard Shipping)
Delivery times vary by destination and carrier.
Clothing
- USA: 3–7 business days
- Europe & UK: 3–10 business days
- Canada: 3–10 business days
- Australia, NZ: 3–10 business days
- Rest of the world: 10–25 business days
Jewelry, Accessories & Other Products
- USA: 5-10 business days
- Europe & UK: 3–10 business days
- Canada: 7–15 business days
- Australia, NZ: 7–15 business days
- Rest of the world: 10–20 business days
Express Shipping
1–5 business days (where available).
Peak season note: During peak seasons, shipping delays may occur due to higher carrier volume.
FREE SHIPPING
- Clothing: Free standard shipping to all EU countries and the USA.
- Jewelry: Free worldwide standard shipping (no minimum).
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery, except personalized/custom/Intimate items.
You have 14 days from the date you receive your order to request a refund, exchange, or store credit, and to send the item back to us.
